If you are not happy with your purchase, we will accept a return of an unused product within 14 days. Once we receive the returned item, Motion Free will then refund the full amount (excluding shipping since we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to process.
Discounted items are not eligible for a return.
Motion Free will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Items returned to us must be delivered unused, in the original packaging and if received or may not be eligible for a refund or subject to restocking fees. We cannot take responsibility for damaged or lost items in return shipment, so we recommend insured track able mail service.
We cannot issue a refund without actual receipt of the item (s) or proof of delivery of received returns.
We aim to accept all returns. If an item may be returned to us in an inappropriate situation, we may have to resend it to you. All goods will be checked when returned.